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Web Application
Ai Chatbot
Platform specializes in creating a Chabot for the company’s website to manage customer queries using AI.
Client
Confidential
Date
—
Category
Web Application
Tech Stack
React.js, Node.js, MongoDB
Project Brief
Overview
This platform specializes in creating a Chatbot for the company’s website to manage customer queries using AI. It helps reduce manpower and handle multiple queries from different customers simultaneously. The company can add the most commonly asked questions with their corresponding answers to the Chabot. If the Chabot is unable to answer a particular question, an employee from the company is assigned to resolve the query.
What We Built
Key Modules & Features
Creating Chat Module
The Company can add the most common questions that customers may have about the platform by providing answers upfront.
Chat Bot Module
In the Chabot section, the company can test the Chabot, generate the code for the questions and answers they created
Log in and Register Module
This module implements secure sign-in mechanisms, including username/password authentication.
Add user Role
In this section, a company can add its employees and assign roles. Then, they can grant access.
Employees Page Module
In this interactive vocabulary matching activity, children match words with meanings.
Payments Module
The Company can view details about the payments made to subscribe to the particular Chabot AI platform.
Tech Stack
Built With
React.js
Node.js
Express
MongoDB
AWS
Tailwind Css
Project Screenshots
See It In Action
The Results
Impact & Outcomes
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Faster lead management
Automated routing and instant notifications significantly reduced lead response times and streamlined customer follow-ups.
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Improved agent productivity
Centralized dashboards and automated workflows eliminated manual data entry, allowing agents to close deals faster.
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Secure communication success rate
Encrypted messaging and verified agent profiles ensured seamless, trusted interactions between clients and representatives.